Lekker Consulting LLC helps small businesses turn incoming inquiries into organized, followed-up opportunities — so estimates do not go cold, jobs are ready before they start, and nothing falls between the owner, the office, and the field.
every estimate sent gets a follow-up, a logged reply, and a clear next step.
selections, approvals, materials, and open decisions checked in one place before a job starts.
inquiries that arrive when you are busy are captured, organized, and ready for a callback.
customers get timely, approved updates, and their questions get routed back to a person.
who is available, what they do, and which documents are on file, kept current.
punch-list and warranty requests in one queue, with nothing left unanswered.
First we map one process — where inquiries and follow-ups stall, and which decisions stay with the owner. Then that one workflow is set up and kept running, with the owner approving the messages and the rules. One process at a time, done properly.
Lekker Consulting LLC is run by Etienne Els, based in the Philadelphia area. His background is in construction — military infrastructure and commercial field operations — and the work now sits behind the job site: follow-up, readiness, and coordination for owners who are out in the field.
Questions, or a quick 15-minute conversation about where your follow-ups are stalling?
Etienne Els, Lekker Consulting LLC
Email: etienne@lekkerconsultingllc.com